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FAQ

Thank you for visiting my store. If you have any questions that are not answered below, please feel free to contact me via email at hello@renatopequito.com. I will respond promptly to any queries you have.

Payment
I currently accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.

Payment or payment arrangements should be completed within 72 hours of purchase or the transacation will be cancelled!

For buyers who wish to pay with a credit card without a PayPal account: At checkout click on the PayPal icon and you will be redirected to PayPal, click the “I do not have a PayPal account” and follow the instructions (you will not be required to create an account to complete a purchase).

Shipping
All posters will be shipped using Royal Mail's 1st Class (UK only) or Express International orders in cardboard mailing tubes.

Please note that buyers are responsible for any and all duties and customs charges that may be incurred.

I cannot be held responsible for items that get lost in the mail. If you want to insure your package, let me know. It will cost an extra approx $ 1.50 for UK orders and $ 10 for international orders.

Any questions, please email me.

Refunds and Exchanges
If you are unhappy with your purchase for any reason PLEASE contact me! hello@renatopequito.com

I will only refund items if they are faulty.